
How To Engage With Your Clients More Effectively
Have you ever asked your client or customers, "What could our company do to serve you better?" only to get a simple answer that doesn't really pinpoint what issues or other services you may be able to help them with? These types of open ended questions are too generic for your client and may lead you into a false sense that your business is safe. Instead of asking such a generic customer service question, try to ask your client a question like, "What is something that none of